Frequently Asked Questions

Some Questions by Our Patients

How does hospital billing work?

Hospital billing is complex and based on many factors, such as staffing, equipment, maintenance costs and the differences in care needed by each patient. Additionally, hospitals are prepared with doctors, nurses and high tech equipment around the clock for illness or injury, from a twisted ankle to a major accident. Every patient’s case is special and requires different levels of care.

Are all the consultants available 24 hours?

All the consultants are full-time employees of the hospital; hence, outpatient services are available on all working days. We have doctors in the positions of medical and surgical registrars, junior and senior registrars, and junior and senior residents, thus offering 24 hours coverage in areas such as casualty,wards, intensive care units and post op recovery areas. Any complaints in the odd hours are first attended to by the resident doctors and, depending upon the case, the respective consultants are called in to attend to the patients.

Do we need to pay any advance at the time of admisson?

Yes, patients are requested to pay a deposit as per the category of the bed at the time of admission. In case of surgery or a procedure, the total estimated amount has to be deposited with the hospital before the surgery.

Where can I stay after discharge?

The hospital provides accommodation/guest rooms/dormitories /all-type-star hotel accommodation depending upon your budget. Transportation will be arranged by the hospital for emergency cases in case you choose not to stay on campus but in the hotel.

I lost my medical records. From where can I get them back?

Your medical records are always preserved with Ramesh sanghamitra electronic medical record system. We will email the soft copies to you as and when you require them.